Privacy Policy for Coral Crave Confections

Welcome to Coral Crave Confections! We are committed to protecting your privacy and ensuring you have a positive experience on our online platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site, purchase our artisan candies, gourmet chocolates, bulk sweets, marine-themed treats, or inquire about our special event catering for desserts.

By accessing or using our services, you consent to the data practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

• Personal Information You Voluntarily Provide: This includes information you give us when you register for an account, place an order, subscribe to our newsletter, respond to a survey, use live chat, or contact us. This may include your name, email address, postal address, phone number, and payment information (processed securely by third-party payment processors).
• Transaction Data: Details about the products you purchase from our site, such as artisan candies, gourmet chocolates, bulk sweets, and marine-themed treats, and the date and time of your transactions.
• Communication Data: Records of your correspondence with us, including emails and inquiries related to orders or special event catering.
• Automatically Collected Information: When you visit our online platform, we may automatically collect certain information about your device and browsing actions. This includes your IP address, browser type, operating system, referring URLs, access times, and how you interact with our site. This data helps us understand how our customers use our services and improve our offerings.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Maintain Our Service: Fulfilling your orders for candies and sweets, processing payments, and managing your account.
• To Improve Our Services: Understanding how our online platform is used to enhance user experience, develop new types of artisan candies, or refine our catering services.
• To Communicate With You: Sending order confirmations, shipping updates, news, promotional offers related to our marine-themed treats or holiday specials, and responding to your inquiries.
• For Marketing and Promotional Purposes: Providing you with information about products or services we believe may be of interest to you, based on your previous purchases or browsing behavior. You can opt-out of these communications at any time.
• To Ensure Security: Detecting and preventing fraud, unauthorized access, and other malicious activities on our site.
• For Compliance: Adhering to legal obligations and regulatory requirements.

3. Sharing Your Information

We may share your information with third parties only in specific situations:

• Service Providers: We employ third-party companies and individuals to facilitate our service (e.g., payment processing, shipping, website hosting, analytics, customer service). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: In the event that our company is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

4. Data Security

The security of your data is important to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These include using secure servers, encryption, and access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Payment transactions are processed by secure third-party payment gateways and are not stored or processed on our servers.

5. Your Data Protection Rights (GDPR & CCPA Equivalent)

Depending on your location, you may have certain rights regarding your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within one month.

6. Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

7. Links to Other Websites

Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, your personal data, or our practices, please contact us:

• Company Name: CORAL CRAVE CONFECTIONS
• Address: Prospect Avenue, New York, New York, 11379, US
• Phone: +13052016396